SmartCall™ is a cloud communication service that can be rapidly web-provisioned to provide this immediate, simple, secure, audited, and cost-effective business communications solution. It is a highly configurable peer-to-peer voice solution that provides flexible telephony capabilities suitable for any business, large or small, at an affordable price point.
SmartPABX™ can be rapidly web-provisioned with SmartNumbers™ to provide an immediate and simple cost-effective inbound/outbound customer service solution. It is a highly customisable customer contact solution that provides powerful call centre capabilities at an affordable price point.
SmartCRM™ is a cloud communication service that can be rapidly web-provisioned to provide powerful customer relationship management capabilities that meet the needs of almost any business.
SmartSMS™ is a cloud communication service that can be rapidly web-provisioned to provide rapid, simple, and powerful direct marketing capabilities suitable for any consumer communication campaign.
SmartIVR™ is a cloud communication service that can be rapidly web-provisioned to provide highly customised pre-programmed call flows that meet the needs of any business, project, program, or campaign.
SmartBlast™ is a monitored automated voice notification service. It is applicable in situations where a subscriber needs to call many contacts/customers with standard or custom voice notifications, specifically where the notifications require recording for legal compliance.
3 February 2017 -- Singapore -- Threats that Asian telcos face from new OTT entrants and examples of potential new revenue opportunities from their small-medium business customers.
9 November 2016 -- Singapore -- A recent report by Global Market Insights (www.gminsights.com) forecasts that the Unified Communications market will witness rapid growth in the coming years as it drives increased productivity and reduces costs. The industry currently worth an estimated US$34.8B is anticipated to surpass US$95B by 2023.
The Customer is a publicly listed retail bank with a national distribution network of more than 3,000 branches. The Customer has a strong customer service ethic and endeavours to adopt best-of-breed solutions where possible to enhance all client/customer interactions.
The Customer is a stockbroker that provides a comprehensive range of financial products and services to a national network of highly valued clients. The Customer has a national presence with offices and branches spread across all major cities and states.