The Customer is a leading national car dealership providing retail sales and services for major automotive brands. The Customer was missing sales & service opportunities due to some customer calls/contacts failing to be managed and actioned appropriately.

This public company with a market capitalisation of $US2B is one of the largest online search portals in the world operating across 2,000 cities and towns with over 57 million unique and regular users and over 11 million listings.

The Customer is a media and entertainment company with interests in radio, television and television production. Among its many media interests, it controls a popular radio station reaching over 40 million listeners every week.

The Customer is a publicly listed retail bank with a national distribution network of more than 3,000 branches. The Customer has a strong customer service ethic and endeavours to adopt best-of-breed solutions where possible to enhance all client/customer interactions.

The Customer is a stockbroker that provides a comprehensive range of financial products and services to a national network of highly valued clients. The Customer has a national presence with offices and branches spread across all major cities and states.

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