Melbourne, Australia – 8 June 2017 -- Talisman Telecom (Talisman) and Monash Business School (MonBS) today announced that they will work together to develop new and innovative methods to analyse user behaviours and preferences when communicating and interacting with businesses across multiple voice and data communication channels.

This research team will work with leading businesses to explore R&D and commercial opportunities that result from the collection and analysis of high volumes of engagement and interaction data between businesses and their prospects and customers.
Talisman will contribute technology, infrastructure, and technical expertise. MonBS will contribute research expertise, data scientists and consulting services.

At the announcement, Associate Professor Yelena Tsarenko, Deputy Head of Department of Marketing noted at Monas Business School, “Talisman has the technology, infrastructure, and expertise to gather meaningful amounts of multi-channel interaction data from our business partners. Monash Business School can then apply our world-leading expertise in data analytics and predictive modelling to better understand consumer behaviour, identify best-practice, and identify potential competitive advantage.”

Talisman’s Mr Ananda Rao said, “Partnering with Monash Business School, among the world’s leading business schools, will allow us to enhance user interfaces and workflows of our communications-enable business processes and thus provide improved customer experiences across any business voice or data communication channel."

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Melbourne, Australia – 1 June 2017 -- Talisman Telecom (Talisman) and Training & Research Consulting (T&R) today announced that they will team to package and deliver on-demand professional and vocational training content across Asia utilising T&R’s comprehensive on-line training tools and Talisman’s cloud communications infrastructure.

Initially targeting the delivery of value-added content services to local cable operators in India, this teaming has potential to create significant new opportunities for both parties as the demand for on-demand vocational training grows across Asia.

Talisman will contribute technology, infrastructure, and expertise. T&R will contribute research, tools & content, and partnerships.

At the announcement, Dr Sathish Rajasekhar, Managing Director of T&R noted, “Talisman has the technology, infrastructure, and channel partnerships to deliver our on-demand vocational training content to new audiences who until now have had limited access to such compelling educational content.”

Talisman’s Mr Ananda Rao also noted, “Teaming with T&R, who offers one of the most comprehensive catalogues of on-demand professional and vocational training content, allow us to provide rich value-added content services to our channel partners and their subscribers."

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21 November 2016 -- New Delhi and Singapore -- Talisman and MIMO today announced that they will work together to enable cable operators to significantly enhance their offerings to existing customers by providing a portfolio of innovative mobile app solutions designed to complement current cable services.

This initiative will facilitate the integration of Talisman’s Cable Industry Mobile Business Applications (CIMBA) solution with the MIMO mobile wallet solution resulting in a powerful and comprehensive mobile solution designed specifically to provide a rich and compelling portfolio of value-added mobile content and services suitable for any cable subscriber.

By integrating MIMO mobile payments with CIMBA, Talisman will provide cable operators with a unique and innovative range of content and services that will allow cable operators to rapidly evolve beyond their content distribution heritage.

At the announcement, MIMO’s Mrs Lathika Regunathan noted, “Talisman has deployed the necessary infrastructure across India and has the right business model making it very convenient for companies like ours to partner. MIMO and Talisman can leverage their expertise and experience of working in the cable industry to rapidly deploy these new solutions. MIMO and Talisman will have a national footprint enabling CIMBA to deliver a much-needed industry solution that will modernise and enhance the capabilities of all cable operators."

Talisman’s Mr Sundar Rajagopalan said, “Partnering with MIMO will address a critical component in our solution set, payments. CIMBA has far-reaching ramifications that can positively impact 230 million homes across the country. With the combined capabilities of Talisman and MIMO, CIMBA provides cable operators with a whole new set of capabilities and innovative services for local communities and smart cities. Our partnership with MIMO will also allow us to offer new services to our enterprise clients. Most importantly, this strategic initiative will deliver the cable industry substantial benefits".

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10 November 2016 -- Singapore -- The recently released research paper entitled 'The Smart City Playbook', commissioned by Nokia and developed by Machina Research, provides some interesting insight into successful strategies adopted by municipalities around the world to make their cities smarter, safer and more sustainable.

The study uncovered significant diversity in the smart city strategies of different cities but identified three distinct 'routes' that cities are taking to make themselves smarter. The 'anchor' route involves a city deploying a single application to address a pressing problem such as traffic congestion, and then adding other applications over time.

The 'platform' route involves building the underlying infrastructure needed to support a wide variety of smart applications and services. 'Beta Cities', by contrast, try out multiple applications as pilots to see how they perform before making long-term deployment decisions.

  • While the study found significant differences between cities, even amongst those cities following the same route, it also concluded that there are several particular practices used by successful smart cities that would appear to be of universal benefit, including:
    Successful cities have established open and transparent rules for the use of data (on which all smart cities are dependent) by government departments and third parties, whether shared freely or monetised to cover data management costs.
  • Many cities that are advanced in their smart city journeys have committed to making both information and communications technology (ICT) and IoT infrastructure accessible to users both inside and outside of government, and have avoided the creation of 'silos' between government departments.
  • Governments (and their third-party partners) that have worked to actively engage residents in smart city initiatives have been particularly effective, most notably those where the benefits are highly visible such as smart lighting and smart parking.
  • Smart city infrastructure needs to be scalable so it can grow and evolve to meet future needs, and secure to provide certainty that both government and private data are protected.

A strong theme throughout is those cities that select partners that can provide the innovation capacity, ability to invest, and real-world experience, along with platforms that are open to avoid vendor lock-in, will be advantaged.The study also offers myriad, real-world examples of how various cities are managing challenges including those identified above.

It is expected that 66 percent of the world's population will live in urban centres by 2050, making it critical for governments and other stakeholders to put strategies in place to more effectively meet the needs of their growing populations. Intelligent ICT and IoT platforms have essential roles to play in the evolution of smart cities.

The study concluded that many cities are already leveraging these technologies to optimise services and infrastructure, make better-informed decisions, boost economic development, encourage social interactions and make their communities safer and eco-friendly while improving the delivery of a range of public services.

9 November 2016 -- Singapore -- A recent report by Global Market Insights ( forecasts that the Unified Communications market will witness rapid growth in the coming years as it drives increased productivity and reduces costs. The industry currently worth an estimated US$34.8B is anticipated to surpass US$95B by 2023.

The rapid proliferation of mobile devices and big data will underwrite this growth. Rising enterprise mobility, BYOD device upsurge, and increasing implementation of Unified Communication as a Service (UCaaS) will be the key growth drivers according to Global Market Insights.

UCaaS has been identified as an efficient communication channel at an organisational level with features like telephony, video conferencing, online meetings, and enterprise messaging. The technology offers a wide range of benefits such as improved flexibility, reduced travel time, easy access to remote workforce, and cost effectiveness. UCaaS market is expected to grow at a CAGR of 16.4% over the period of 2016-2023 owing to its cloud-based central management systems which can reduce infrastructure costs.

UC market application is spread across sectors such as Government, Enterprise, Healthcare, and Education. Enterprise segment accounted for 60% of the overall UC market share in 2015 and is expected to witness a significant growth in future owing to the adoption of conferencing services and web-based collaboration. Also, the surging BYOD market is expected to exceed US$365B by 2023 and will also positively impact the UC market.

UC application in the government sector is estimated to exceed US$20B by 2023. This growth is attributed to the benefits such as reduced infrastructure cost, easy interaction with citizens, and quick and convenient conferencing in the case of emergency or crisis. Moreover, rising demand for web conferencing, email, live conferences pertaining to the education sector is estimated to boost the UC market growth in this sector.

The Asia Pacific UC market is expected to register a CAGR of 15% over the period of 2016-2023, with revenue estimated to increase by 29% by 2023. Increasing demand for collaboration as well as cost cutting measures are factors contributing towards the regional growth. The North America market having had a share of US$12B in 2015 is expected to grow significantly over the coming years.

SMB’s are also contributing noticeably towards the UC market growth owing to the growing awareness about the benefits of this technology. The coming years will witness strategic collaborations, mergers & acquisitions, and partnerships among the industry participants to sustain heavy competition in the market.


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